Last updated January 2021
What we collect:
When interacting with our Website and services, we may collect two types of information from you: personal and non-personal information.
Examples of personal information that you may voluntarily provide to us include name, email address, mailing address, billing address, credit card information, phone number, customer preferences, or information required during the process of creating an account. Typically, this information will be provided to us when you choose to opt-in for a free download, participate in a survey, purchase a product, or sign up for a membership on the Website. If you choose to send us emails, any personal information you disclose will also be stored on our email server.
Examples of non-personal information include IP address, type of device Website was accessed on, city the website was accessed from, the type of browser used, the way you navigated our Website, and the content you viewed or interacted with. Non-personal information is only analyzed in an aggregate manner, and cannot be linked to any one individual. Non-personal information has no personal identifiers linked to it and is completely anonymous.
Why we collect information
Personal information may be used to send you emails, to complete a purchase, or during customer service relations. We mainly use this information to send you documents, products, or services that you have selected to receive. Non-personal information may be analyzed in-house and shared with third-party advertisers who wish to advertise on our Website. This information helps advertisers understand our market reach, and can in no way be traced back to you individually. It also helps us improve our Website and continue to create content and offers that we believe you will enjoy.
Personal information (name, email address, IP address) provided when signing up for the newsletter or requesting a free download or when making a purchase is stored by the email provider used by RootNutritionRd.com. If you are outside of the European Union and have opted to receive any of our free or paid products, services, downloads, webinars, trainings, or live events, you will be automatically enrolled in our free email newsletter. If you are within the European Union and have opted to receive any of our free or paid products, services, downloads, webinars, trainings, or live events, you will only be enrolled in our free email newsletter if you have affirmatively requested to be added. If you would like to un-enroll from a newsletter you are subscribed to, all emails contain an unsubscribe link at the bottom, by which you can unsubscribe yourself. If you would like your email address and personal information to be permanently deleted from the database, please click here to send an email with your request and it will be deleted as soon as possible.
If you have an account and you log in to this Website, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser. When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me,” your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you choose to make a purchase through RootNutritionRD.com, credit card information is stored by Stripe or PayPal, depending on which service you chose to complete your payment. If at any point you wish to cancel a paid membership you have subscribed to, you can do so directly by logging into your account and canceling your subscription. You can visit the Stripe and PayPal websites to review their Privacy Policies as well.
If you upload images to the Website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the Website can download and extract any location data from images on the Website. If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Links to other websites, products, or services
Our Website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Embedded content from other websites or services
Who we share your data with
How we protect your data
We use reasonable technical and administrative measures to protect your personal information against theft, loss, and unauthorized access, including the use of an SSL (Secure Sockets Layer) security certificate, using a plugin to limit incorrect logins, and only working with reputable third party companies. Although we always do our best, no system is 100% secure, and therefore, we cannot guarantee the security of your personal information and cannot assume liability for improper access to it.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue. For users that register on our Website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information. Personal information will be stored until one of the following: 1) you request for your information to be deleted, 2) we discontinue our use of the third-party tools that collected the data, or 3) we decide that the value of the information storage no longer outweighs the costs.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive a file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you, or that we stop processing any data we have collected from you. This does not include any data we are obliged to keep for administrative, legal, or security purposes. If you notice that any information we have on file is incorrect, you have the right to ask for it to be corrected as soon as possible. You also have the right to lodge a complaint with a supervisory authority at any time.
What data breach procedures we have in place
If a data breach ever occurs, we will notify you via email as soon as possible, including what information may have been compromised, how we corrected the breach, and how to protect yourself moving forward.
What third parties we receive data from
If you make a purchase through any of the programs we are affiliates for, we will receive an email notification of the sale, which may include personal information about you, such as your name or email address. We keep this information private and will not share it with anyone.
Children under the age of 13
This Website is not designed for children under the age of 13, and anyone under the age of 13 may not create an account or provide any information on this Website. We do not intentionally collect any personal information from children under the age of 13. If you are reading this and are under the age of 13, you must not use or provide any information on this website, including signing up for information, making purchases, or leaving comments. If we ever collect or receive information from children under the age of 13 without the consent of their parents, we will delete that information as soon as possible. If you believe that we have collected information from a child under the age of 13, please contact us at https://rootnutritionrd.com/contact/.
If you have any further questions regarding this Policy, please contact us here.